Contact Main Claims Division
for all except Nationwide Insurance

If you have any questions about a claim, you can contact the claims department at
(800) 427-9308. Each account has a dedicated claims adjudicator assigned who is knowledgeable about the benefits of your plan.

MCA Administrators
PO Box 6540
Harrisburg, PA 17112
(800) 427-9308
Hours: 8:00 am to 5:00 pm (Eastern Time) Monday - Friday

Claims Status
  • Via Telephone - Call (800) 427-9308
Filing A Claim

In the event of injury or illness, the Insured should :

1. Visit the campus Student Health Center

2. Present your insurance ID card to the doctor and follow doctor's instructions.

3. Complete a Claim Form for the appropriate company and attach all itemized bills, statements and receipts and mail to the Claims Division specified on top of the claim form.

You can also scan all necessary forms, bills, receipts and statements and e-mail them to the claim department at

To obtain a copy of any of the necessary forms, please click here.

Customer Support:

If you are experiencing a problem with our website or have any questions about any of our insurance products, please email us at